Get in Touch With Us
If you have a question about how sweepstakes casinos work, spotted something on our site that needs a second look, or simply want to share feedback, this page explains how to reach the team at Social Casino and what to expect when you do.
How to Contact Us
Email is the most reliable way to get a message to us. Write to us at [email protected] and a member of the team will read your message and reply personally. We aim to respond within two working days, though during busier periods it may take a little longer. We will always follow up — you will not be left waiting without a reply.
To help us respond as quickly as possible, let us know the nature of your enquiry in the subject line. A little context upfront means we can direct your message to the right person straight away.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons people reach out are listed below:
- General questions about sweepstakes casinos — If something on our site is unclear, or you want to understand more about how the sweepstakes model works, the dual-currency system, or how prize redemption is handled, just ask.
- Corrections and updates — Our content is researched carefully, but laws change frequently, platforms update their offers, and details shift. If you have spotted something that looks out of date or inaccurate, we take that seriously and appreciate you flagging it.
- Feedback and content suggestions — Have a topic you would like us to cover — a specific platform, a state-level legal question, or a guide to a particular game type? Reader input genuinely shapes what we write next.
- Commercial and partnership enquiries — If you represent a sweepstakes casino or a related organisation and would like to discuss how we might work together, please introduce yourself and outline what you have in mind. We review all enquiries on their merits.
- Responsible play concerns — If you or someone close to you has concerns about gaming habits, mention it in your message and we will point you toward appropriate support resources.
What Happens After You Email Us
Every message is read by a real person. We do not use automated replies as a substitute for an actual response. Once your enquiry arrives, it is reviewed and directed to the team member best placed to help. Our standard turnaround is two working days. If your question is more complex — for example, one that involves verifying platform details or checking recent regulatory changes — it may take a little longer, but we will keep you informed.
A Note on How We Work
Social Casino is an independent comparison site covering sweepstakes casinos and social casino platforms available to players in the US. Our reviews are based on research and editorial assessment. The platforms we feature may pay a commission if a reader visits them through our site, but that commercial relationship does not determine which platforms we recommend or how we rank them.
We review platforms against criteria that matter to readers — welcome offers and free Sweepstakes Coins on sign-up, game variety, redemption processes, state availability, and the clarity of each platform's terms. We never invent catalogue counts, redemption speeds, or licence details we have not been able to verify.
If anything we have published appears to contradict those standards, we want to hear about it. Reader scrutiny keeps independent comparison sites honest, and we are grateful for it.
A Few Things Worth Knowing Before You Write
- We cover sweepstakes and social casino platforms only. We are not a licensed gambling operator, and we cannot assist with account issues, coin balances, or redemption disputes on any specific platform — you will need to contact that platform directly for those matters.
- We cannot provide legal advice. If you have questions about whether a sweepstakes casino is available in your state or how prize redemptions may affect your tax obligations, we can point you toward general guidance, but we encourage you to consult official state resources or a qualified adviser for anything specific.
- Availability of sweepstakes casinos varies by state. Some states restrict or prohibit participation, and operators make their own decisions about which states they serve. Those rules change frequently, so always check a platform's current terms before signing up.
Looking for Our Reviews?
If you arrived here looking for information on sweepstakes casino platforms rather than a way to contact us, our sweepstakes casino comparisons cover the top-rated options currently available to US players, including welcome offers with free Sweepstakes Coins on sign-up, game libraries, and state availability. That is the right starting point for anyone choosing between platforms.
Thank you for visiting. We look forward to hearing from you.